
Frequently Asked Questions
General Information
Q: What is Medixis Healthcare?
A: Medixis Healthcare is a UK-based provider of medical training and medical coverage for events. Established in 2024, we specialise in First Aid, Prehospital Care, Manual Handling, and Education & Training courses, all delivered by experienced medical professionals.
Q: Where are you located?
A: Our headquarters are at 10-14 Vicarage Crescent, Margate, Kent, CT9 1LH.
Q: How can I contact you?
A: You can reach us via:
Phone: 0330 223 6132
WhatsApp: 07593 201811
Email:
General Inquiries: ContactUs@medixis.co.uk
Training: training@medixis.co.uk
Event Cover: events@medixis.co.uk
Billing: sales@medixis.co.uk
Courses & Training
Q: What types of courses do you offer?
A: We offer a range of courses, including:
First Aid at Work (Blended Learning)
Paediatric First Aid (Blended Learning)
First Response Emergency Care (FREC 3 & 4)
Manual Handling
Education and Training (Level 3)
For a complete list, please visit our Book a Course page or the pages in our courses tab.
Q: Who conducts the training sessions?
A: Our courses are delivered by Paramedic-Grade Trainers or highly skilled medical trainers with extensive teaching experience. All courses are paramedic-reviewed to ensure the highest training standards are met.
Q: Do you offer blended learning options?
A: Yes, we provide blended learning courses that combine online instruction with hands-on practice. These courses allow learners to study at their own pace while gaining practical experience.
Q: How do I determine the appropriate training for my staff?
A: You can use our Staff Training Calculator to assess your organisation's training needs.
Booking & Scheduling
Q: How can I book a course?
A: Courses can be booked directly through our Book a Course page.
Q: Can I request training for a group or organisation?
A: Absolutely. We offer group bookings tailored to your organisation's needs. Please email us at training@medixis.co.uk or use our Organisation Training Request Form to get started.
Q: Do you offer training for individuals?
A: Yes, Individuals can book courses through our website or express interest by completing the Individual Training Form.
Event Medical Cover
Q: What types of events do you provide medical coverage for?
A: We offer medical coverage for various events, including festivals, concerts, sports events, television and film productions, and theatre performances.
Q: How do I arrange medical cover for my event?
A: To arrange medical coverage, don't hesitate to get in touch with us at events@medixis.co.uk or fill out our Event Cover Request Form.
Careers
Q: Are there career opportunities at Medixis Healthcare?
A: Yes, we are always looking for qualified individuals to join our team. Current openings and application details can be found on our Careers page.
Q: What are the benefits of working with Medixis Healthcare?
A: We offer a supportive and collaborative work environment, opportunities for career growth and development, and a comprehensive benefits package, including competitive salaries and pension plans.
If you have any further questions or need additional information, please don't hesitate to contact us through the channels mentioned above.